{"id":12927,"date":"2025-08-25T18:12:28","date_gmt":"2025-08-25T18:12:28","guid":{"rendered":"https:\/\/petglow.us\/?page_id=12927"},"modified":"2025-09-02T13:07:51","modified_gmt":"2025-09-02T13:07:51","slug":"faqs","status":"publish","type":"page","link":"https:\/\/petglow.us\/?page_id=12927","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12927\" class=\"elementor elementor-12927\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fcef16 e-flex e-con-boxed e-con e-parent\" data-id=\"2fcef16\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05657cd elementor-widget elementor-widget-heading\" data-id=\"05657cd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions (FAQs)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff3a249 e-flex e-con-boxed e-con e-parent\" data-id=\"ff3a249\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6bb84d elementor-widget elementor-widget-text-editor\" data-id=\"a6bb84d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><h3 data-start=\"141\" data-end=\"418\"><strong data-start=\"141\" data-end=\"184\">1. Do you offer international shipping?<\/strong><\/h3><p data-start=\"141\" data-end=\"418\"><br data-start=\"184\" data-end=\"187\" \/>At the moment, we only ship within the <strong data-start=\"226\" data-end=\"254\">United States and Canada<\/strong>.<\/p><p data-start=\"141\" data-end=\"418\"><br data-start=\"255\" data-end=\"258\" \/>If you&#8217;d like us to ship to your country or region, please send us a message with your request. We may be able to expand our shipping locations based on demand.<\/p><p data-start=\"141\" data-end=\"418\">\u00a0<\/p><hr data-start=\"420\" data-end=\"423\" \/><h3 data-start=\"425\" data-end=\"691\">\u00a0<\/h3><h3 data-start=\"425\" data-end=\"691\"><strong data-start=\"425\" data-end=\"489\">2. Can you send the collar with the ID tag already attached?<\/strong><\/h3><p data-start=\"425\" data-end=\"691\"><br data-start=\"489\" data-end=\"492\" \/>Yes! We will send the collar you selected with the <strong data-start=\"543\" data-end=\"603\">ID tag and the information you provided already in place<\/strong>.<br data-start=\"604\" data-end=\"607\" \/>It will be ready for you to put on your pet so they can look spectacular right away.<\/p><p data-start=\"425\" data-end=\"691\">\u00a0<\/p><hr data-start=\"693\" data-end=\"696\" \/><h3 data-start=\"698\" data-end=\"942\">\u00a0<\/h3><h3 data-start=\"698\" data-end=\"942\"><strong data-start=\"698\" data-end=\"765\">3. Can I swap the decorative charm for a different one I liked?<\/strong><\/h3><p data-start=\"698\" data-end=\"942\"><br data-start=\"765\" data-end=\"768\" \/>Absolutely! We customize all our collars.<br data-start=\"809\" data-end=\"812\" \/>Just leave us a message when placing your order, and if the accessory you want is available, we\u2019ll gladly make the change for you.<\/p><p data-start=\"698\" data-end=\"942\">\u00a0<\/p><hr data-start=\"944\" data-end=\"947\" \/><h3 data-start=\"949\" data-end=\"1186\">\u00a0<\/h3><h3 data-start=\"949\" data-end=\"1186\"><strong data-start=\"949\" data-end=\"987\">4. Are your collars only for dogs?<\/strong><\/h3><p data-start=\"949\" data-end=\"1186\"><br data-start=\"987\" data-end=\"990\" \/>No, we also make <strong data-start=\"1007\" data-end=\"1027\">collars for cats<\/strong>.<br data-start=\"1028\" data-end=\"1031\" \/>If you like a model that\u2019s listed as a dog collar, simply let us know during checkout that it\u2019s for your cat, and we\u2019ll adapt it at <strong data-start=\"1163\" data-end=\"1185\">no additional cost<\/strong>.<\/p><p data-start=\"949\" data-end=\"1186\">\u00a0<\/p><hr data-start=\"1188\" data-end=\"1191\" \/><h3 data-start=\"1193\" data-end=\"1705\">\u00a0<\/h3><h3 data-start=\"1193\" data-end=\"1705\"><strong data-start=\"1193\" data-end=\"1244\">5. How do I know what collar size my pet needs?<\/strong><\/h3><p data-start=\"1193\" data-end=\"1705\"><br data-start=\"1244\" data-end=\"1247\" \/>You\u2019ll find all the information you need in our <strong data-start=\"1295\" data-end=\"1309\">Size Guide<\/strong>, located just below the size selection area.<\/p><p data-start=\"1193\" data-end=\"1705\"><br data-start=\"1354\" data-end=\"1357\" \/>We explain that there\u2019s no universal collar size, so it\u2019s important to <strong data-start=\"1428\" data-end=\"1455\">measure your dog\u2019s neck<\/strong> using a soft tape measure or a piece of string (then measure that with a ruler).<\/p><p data-start=\"1193\" data-end=\"1705\">Make sure you leave enough space to slide <strong data-start=\"1581\" data-end=\"1596\">two fingers<\/strong> between the collar and your dog\u2019s neck.<br data-start=\"1636\" data-end=\"1639\" \/>We also include step-by-step images to help you measure correctly.<\/p><p data-start=\"1193\" data-end=\"1705\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions (FAQs) \u00a0 1. Do you offer international shipping? At the moment, we only ship within the United States and Canada. If you&#8217;d like us to ship to your country or region, please send us a message with your request. We may be able to expand our shipping locations based on demand. \u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12927","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/petglow.us\/index.php?rest_route=\/wp\/v2\/pages\/12927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petglow.us\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petglow.us\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petglow.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petglow.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12927"}],"version-history":[{"count":5,"href":"https:\/\/petglow.us\/index.php?rest_route=\/wp\/v2\/pages\/12927\/revisions"}],"predecessor-version":[{"id":13121,"href":"https:\/\/petglow.us\/index.php?rest_route=\/wp\/v2\/pages\/12927\/revisions\/13121"}],"wp:attachment":[{"href":"https:\/\/petglow.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}